For law firms

Take the repetitive work out of running your firm

These workflows run quietly behind the scenes, with your case management system, client portal, inbox and text channels. Here’s how each one works and the ROI it delivers.

Each workflow is built around the operations of the firm and can be deployed across firm types, whether mass arbitration, class action, personal injury or something else.

Intake & Onboarding

Lead-to-Client Intake

Takes every new lead from first contact to signed retainer. It runs your standard intake: the survey, the document collection, and the follow-up, across email, text and other channels.

Where your team fits: Your team steps in only when a lead asks for a person or raises a privacy or security question.

Time saved

50–60 hrs/week

saved on intake and onboarding work, depending on volume

Your intake team no longer chases leads, and what each lead provides is mapped consistently to the client record.

Intake & Onboarding

Client Portal Activation

When a new client joins the portal, the workflow matches them to their case, records the case number and switches their portal access on. No one has to open the client record and toggle settings by hand.

Where your team fits: Fully automatic. No one on your team touches it.

Time saved

10–20 hrs/week

saved on manual record updates

Every new client is set up the same way, the moment they sign in.

Client Communication

Client Texting

Handles text conversations with clients and prospects across many cases and case types. It connects to the firm’s texting platform, works out what each person needs and keeps the conversation going until the request is resolved.

Where your team fits: Questions it can’t answer, and any conversation with privacy or security implications, go to your team.

Time saved

30–40 hrs/week

saved monitoring text conversations

Your paralegal team no longer has to watch and manage thousands of text threads across case types.

Client Communication

Inbound Inbox Responder

Answers the common questions that flood a firm’s general inbox, like case status updates and general inquiries, over email and text. Every exchange is saved to the client’s record.

Where your team fits: Anything it can’t answer is passed to a person with the conversation attached.

Time saved

40 hrs/week

saved managing the inbox

Inbound email is sorted and answered without someone working the inbox all day.

Client Communication

Proactive Client Updates

Keeps clients informed as their case moves. At each milestone, it follows your communication plan and reaches out by email, text or phone with the update they should hear.

Where your team fits: Your team can review and approve any message before it goes out.

Time saved

20–40 hrs/week

saved on routine client communication, depending on volume

Clients always know where their case stands, without staff writing each update.

Document Analysis

Document Validation

Checks every document a client uploads against what their case requires. It reads the file, summarizes what’s in it and scores how confident it is that the document proves what it needs to.

Where your team fits: Your team only sees the exceptions the workflow isn’t confident about.

Time saved

20–30 hrs/week

saved on document review, with 70–80% fully automated

Paralegals stop opening, checking and following up on each upload, and clients hear back faster.

Document Analysis

Large-Document Q&A

Lets attorneys and paralegals ask questions of long, multi-page documents in a chat. It finds the data points or answers they need and shows where in the document each one came from.

Where your team fits: Started by a person, and every answer includes its source so it’s easy to verify.

The value

Saves attorneys and paralegals from reading page by page, and every answer links to its source so it’s easy to verify.

Case Operations

Document Filing

Files incoming pleadings and documents in the right place. It matches each one to the right client and case, then saves it to the correct matter location, organized the way your firm organizes it.

Where your team fits: Your team reviews the filing in the case management system.

The value

Saves the time spent on repetitive filing and keeps every matter organized, so nothing is misfiled or lost.

Case Operations

Court Deadline Calendaring

Reads scheduling orders as they arrive from the courts, applies your firm’s local rules and puts the deadlines and meetings on the right attorneys’ calendars.

Where your team fits: Attorneys review the finished calendar entries.

The value

Saves the manual work of reading every order against local rules, and lowers the risk of a missed or miscalculated deadline, one of the costliest mistakes a litigation team can make.

Case Operations

Settlement Conference Scheduling

Handles scheduling for client conferences once opposing counsel is ready. It sends invitations, reconciles calendars with the conference details and reminds clients as the date approaches, so attorneys know when to prep them.

Where your team fits: Your team no longer tracks schedules by hand, and attorneys get what they need to prepare clients.

Time saved

20–30 hrs/week

saved on scheduling and coordination

Scheduling, rescheduling, date reconciliation and attorney prep stop landing on the operations and paralegal team.

Case Operations

Case Research

Given a case theory, it gathers and analyzes the underlying materials, like customer agreements, prior filings and company background, in one pass. It works within the parameters your attorneys set.

Where your team fits: Attorneys supply the case theory and use the research it produces.

Time saved

10–20 hrs/week

saved on early-stage research

The team reaches a go or no-go decision on a case sooner, because the research is already assembled.

Case Operations

Backlog Catch-Up

When a core system can’t keep up with message volume, some client communications don’t go out. This workflow takes a list of the missed items, delivers each one and updates the client records.

Where your team fits: Your team exports the list, and the workflow does the rest.

Time saved

1–2 hrs/night

saved on nightly catch-up

No one on the paralegal team spends the end of the day finding and re-sending what didn’t go out.

Case Operations

Demand Letter Generation

Assembles a demand letter from what’s already in the client’s case record, adds external research to validate and position the demand, and creates supporting imagery for the narrative.

Where your team fits: An attorney approves the final document before it goes to opposing counsel.

Time saved

10–20 hrs/week

saved assembling demand letters

Drafting starts from a complete, well-positioned letter instead of a blank page.

Marketing

SEO Content Engine

Runs your content program every week. It researches the market, recommends what to write, drafts articles in multiple languages and publishes to your website with one click or automatically, then reports on search and AI-answer performance.

Where your team fits: Your team approves topics, edits articles, schedules or publishes, and keeps overall control of the program.

Cost saved

$5K–$10K/month

saved in typical SEO agency spend

A junior marketer can run a high-volume SEO program that would otherwise take an agency.

Marketing

Competitive Intelligence

Researches the market each week to see which case types competitors are pursuing. It analyzes how their case focus and volume compare and emails stakeholders a summary, along with the ad copy and messaging competitors use.

Where your team fits: Fully automatic. The report simply lands in your stakeholders’ inboxes.

Cost saved

$5K–$10K/month

saved in competitive research tools

You see where competitors are focusing every week, without paying for a research platform.

Which of these would matter most at your firm?

Book a short AI audit. We’ll look at how your firm operates today and map the workflows that would return the most time first.