New:The AI Workflow Library

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Webinars, workshops, and podcast conversations on putting AI to practical use in small and mid-sized businesses.

More on the Pivot180 YouTube channel

Webinars & Workshops

Educational sessions we deliver for associations and industry groups.

Practical AI for NCVRMA Members

Presented for the North Carolina Vacation Rental Managers Association (NCVRMA)

A three-part educational series for vacation rental property managers on putting AI to practical use: offloading repetitive work to improve efficiency while preserving the human touch that defines hospitality.

Series details and free registration

Session 1 of 3

AI Without the Hype

September 2026 · 46 min

A collaborative session on practical AI for small businesses. Brandon walks through the levels of AI capability, from basic chat to connecting AI to your business data and SOPs, why human-in-the-loop workflows matter, and how to tell a chatbot from agentic AI. He also covers questions to ask any vendor selling "AI" and low-risk places to start.

AI capability levels
Human-in-the-loop workflows
Chatbots vs. agentic AI
Questions to ask AI vendors
Low-risk starting use cases
ROI and data privacy

Session 2 of 3 · Coming soon

Finding the Right Fit: Practical AI Workflows That Support Hospitality

October 15, 2026 · 1:00 PM ET

Session 3 of 3 · Coming soon

Building an AI-Ready Rental Business: Don't Skip the Fundamentals

October 22, 2026 · 1:00 PM ET

Podcast Conversations

Guest appearances on shows about small business, entrepreneurship, and AI.

Podcast

AI Won't Replace Relationships

Brandon Hurter on The Placement Loop · September 2026 · 22 min

Brandon Hurter shares how he went from more than 25 years in B2B technology and marketing to launching Pivot180. He talks about where AI creates the most value for small businesses, why blindly adopting new tools is a mistake, and why listening and relationship-building matter even more as AI gets better.

Podcast

Stop Asking What AI Can Do. Ask What Your Staff Hates to Do.

Brandon Hurter on Small Business, Big AI · August 2026 · 43 min

Pivot180 founder Brandon Hurter joins Small Business, Big AI to talk through how small and mid-sized businesses put AI to work, one workflow at a time. He covers a real law-firm deployment that turned a $12,000 build into $350,000 a year in savings, the five questions to answer before you buy anything, and the crawl, walk, run approach that lets each workflow pay for the next.

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